SPORTING BENDINAT SL, respects your privacy and we are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use and protect your personal information.

ABOUT US

SPORTING BENDINAT SL, is a company registered in Spain, with CIF B57761974, owner of a real estate-sports complex that goes by the name of BENDINAT URBAN COUNTRY CLUB, hereinafter THE CLUB, located at ……………….

The Club has twelve paddle courts, fitness room, swimming pool, bar-restaurant-cafeteria and other facilities. We are dedicated to offering sports and wellness services in our facilities, and our priority is to ensure that your experience is safe and satisfying.

PERSONAL DATA

We may collect and process the following categories of personal information:

1. Contact and identification details: When you request information through our website or register as a guest or member with our club, we may collect your name, postal address, email address, telephone number and contact preferences. If a member makes a booking for you as a guest or recommends you, we may also record your name, telephone number and email address.
2. Session and electronic device information: When you connect to our Wi-Fi network, we collect your name, email address and the MAC and IP addresses of your device. We may also collect data about your use of our website, such as browser type, IP address and the location of your device.
3. Payment information: If you make purchases at the Club using a card, we record the transaction details and your card details.
4. Attendance data and use of facilities: Except in changing rooms and toilets, we can record your image using video surveillance cameras while you are in the club, to ensure the safety of you, our members, guests and staff. We also record bookings and use of all our sports facilities, storing your booking information.
5. Correspondence and accidents: We keep a record of any correspondence you have with us and any comments you provide through surveys or feedback systems. If you have an accident on our premises, we will record details of the accident in compliance with health and safety regulations.
6. Information about minors: If your children, aged 16 or over, participate in supervised activities at our club or in your company, we collect their attendance, emergency contact details and any essential health information.

HOW WE USE YOUR PERSONAL INFORMATION

1.Partners and former partners

If you are a member , we will use the information you provide to us or that we collect in collected by us in accordance with this Privacy Policy, the Terms and Conditions of Membership and the Terms of Use of the Website in accordance with our Website in accordance with the contract entered into with you and our legitimate business interests, unless otherwise indicated, for the following purposes:

2. Contact and identification details

We use your contact details to register you with our society and the<  club , to create and manage your membership account and to administer our services in accordance with our terms and conditions; to communicate with you about changes to facilities, fees and membership conditions; and to inform you about our products and services that may be of interest to you (in particular by email and SMS if you have given us your consent to send you this information electronically).

3. Session and electronic deviceinformation

We use information from your sessions and electronic devices to manage access to our network; to make it easier to use our website and to notify you of bookings and of bookings and classes via our mobile app.

4. Payment details

We use your payment details to collect your membership fees and other possible outstanding possible outstanding amounts in accordance with our terms and conditions.

5. Attendance and facility usage data

We use video surveillance cameras for the prevention and detection of crime and to ensure the health and safety of guests, as well as to and detection of crime and to ensure the health and safety of guests, members and employees. We use the information on the use of our website to to make it easier for you to navigate our website.

We use attendance and usage data to enforce our booking policy and our terms and conditions on the use of our facilities. our booking policy and our terms and conditions on the use of our facilities; to enhance your experience at our facilities and to personalise our communications with you.

6.Your personal circumstances

We will use the information you provide to enforce our suspension or cancellation policy.

7.Correspondence and accidents

We use your views and suggestions to improve our facilities and services and to assist us in resolving any queries you may have raised with us. We record details of any mishaps or accidents in compliance with our obligations under health and safety legislation.

8.Data about your children

We will use the information you provide about your children, over the age of 16, to safeguard their health and safety.

We may also use information that you provide to us or that we collect by any other method that we specify to you at the time we collect your personal information. other method that we specify to you at the time we collect your personal data.

SPECIAL CATEGORIES OF PERSONAL DATA

We may request information relating to your or your children’s health to ensure your safety and to comply with our legal obligations. We will always seek your explicit consent before processing such data.

DISCLOSURE OF YOUR PERSONAL INFORMATION TO THIRD PARTIES

We do not sell your personal information to third parties. However, we may share your data with the following, for the same purposes as described above:

• Employees and contractors of the club to manage their membership and the services we offer.
• Service providers such as payment processors, marketing agencies or system providers to ensure the smooth running of our operations.

HOW LONG WE STORE YOUR INFORMATION

1.Members and former members: Your personal data will be kept for the duration of your membership and for up to seven years after you leave. and up to seven years after your membership ends. Video surveillance information is deleted after 28 days, unless it is required to be retained for security reasons or legal investigations.

YOUR RIGHTS

You have the right to:

• Request a copy of the personal data we hold about you.
• Rectify any errors in your data.
• Request deletion of your data under certain circumstances.
• Request that we cease processing your personal dataif it is based on our legitimate interests. personal data if it is based on our legitimate interests.

If you wish to exercise any of these rights, you can contact us at …………………..(email…..

ACTUALIZACIÓN DE PREFERENCIA DE MARKETING

If you no longer wish to receive marketing communications, you can unsubscribe at any time by using the unsubscribe links in our emails or by contacting us directly. unsubscribe links included in our emails or by contacting us directly.

MODIFICATIONS TO THIS POLICY

We reserve the right to change this privacy policy at any time. Any changes will be notified and posted on our website.

If you have any questions about this policy or the processing of your personal data, please contact us by email……………

DERECHO A RECLAMAR

If you are not satisfied with the way we handle your personal data, please let us know first. If after contacting us you are still dissatisfied with how we handle your complaint, you can contact the Spanish Data Protection Agency ( AEPD) on their website: www.aepd.es.

COOKIES
When you visit our website or use our mobile applications, we may send you a cookie. A cookie is a small file that is stored on your device to collect information and perform various functions:

• Recognise you when you return to our website, allowing us to tailor ads to your preferences.
• Collect anonymous data for usage and navigation statistics on our platforms, helping us to improve your experience. This information is collected by third parties on our behalf and does not include personally identifiable information.

If you do not wish to accept cookies, you can disable them in your browser settings. If you do not know how to do this, you can seek technical support from your browser provider. For more information about the use of cookies on our website , please see our Cookie Policy.

Bendinat Urban Country Club is not responsible for technical problems in your system.

MODIFICATIONS TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Any changes will be posted on our website. If you continue to use our services after changes have been made, you will be deemed to accept the new version of the Policy, you will be deemed to accept the new version of the Policy.

SECURITY AND RESPONSIBILITY

In compliance with the applicable data protection regulations, we take appropriate measures to protect your personal information against unauthorised access, misuse, alteration and loss, misuse, alteration and loss.

This policy does not limit or exclude our liability for negligence in the event of death or personal injury. negligence in the event of death or personal injury.

However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted to our site, we cannot guarantee the security of any information transmitted to our site; any transmission is at your own risk.

We accept no liability for any loss or damage arising from the use of our arising from the use of our online services, caused by factors beyond our control, such as interception of data by third parties.

We shall be liable for any loss or damage caused by malicious software or computer attacks if they are the result of our negligence. attacks provided they are the result of negligence on our part. The use of up-to-date anti-virus software and firewalls is recommended.

Despite our efforts to ensure the accuracy and timeliness of the information and timeliness of the information on our website, we do not verify or endorse the content provided by third parties, and we are not responsible for any loss or damage that may result from the arising from the use of such information. It is your responsibility to ensure that such information is accurate and up to date.

We shall not be liable for unauthorised access to your personal data or for any damage resulting therefrom. personal data or for any damages resulting from such unauthorised access. If we provide you with a password to access certain areas of our site, it is your responsibility to keep this password confidential, it is your responsibility to keep it confidential. We recommend that you do not share your password with anyone.

Although we try to make our website available at all times, there may be temporary interruptions for maintenance or other factors beyond our control, there may be temporary interruptions for maintenance or other factors beyond our control. We are not responsible if the website is unavailable.

CONTACT US
If you have questions, comments or requests related to this Privacy Policy, you can contact us at:

E-mail: …………………….